Advanced Communication Skills

Target audience

The course is appropriate for nurses (band 6 and above) whose role entails having difficult or challenging conversations with patients and those important to them.

Programme Dates

This course is now fully booked.

Time

9.00 am -5.00 pm

Venue

Northern Ireland Hospice, Education & Research Department, 74 Somerton Road, Belfast

Facilitator(s)

Academic staff, Northern Ireland Hospice

Aim

To enhance participant core communication skills by growing awareness of their own communication skills, and by enabling practitioners to safely test strategies to improve communication with patients, relatives and colleagues.

Content

 This inter-active workshop will use experiential learning methods including role play with actors to:

• Develop an awareness of the evidence base concerning optimal communication skills.
• Utilise appropriate communication skills and strategies required to handle difficult situations.
• Tailor complex information to meet the needs of children and families.
• Reflect upon and critically appraise their communication skills.

Additional information

Each participant will be required to undertake a role play based on a previous encounter with a person, relative or colleague. This will be video recorded and reviewed to enhance participant learning.

Due to the focus and reflective nature of this course, practitioners are advised to contact the course facilitator if they have had a significant trauma or bereavement in the last 6-9 months.

For further information about the course, please contact Grainne McBride via email at grainne.mcbride@nihospice.org or telephone 028 90781836

To book, please complete the booking form below.