Hospice at Home

What is Hospice at Home?

Hospice at Home is an integral component of community end of life care, bringing together, the skills and practical care associated with the Hospice movement into the home environment; putting the patient and those who matter to them at the centre of the care.

Working in the local community, Hospice Nurses care for people with serious illnesses in their own homes. They work closely with all healthcare professionals to ensure that every patient receives the highest standard of care in the comfort of their own home. In addition, they are also there to support carers and families at what can be an emotional and stressful time.

How does Hospice at Home work?

The service provided will depend on your needs, which will be identified by your District Nurse, in discussion with you and your carers. We can provide a service during the day, in the evenings or overnight with a minimum of four hours during the day and evening, and a maximum of eight hours overnight.

Our nurses will come to your home and provide one to one nursing care and support. They are used to working in peoples home and will do their best to make this as comfortable as possible for you.They will follow the care plan that has been developed with you by the District Nurse and will feed back to the District Nurse and the Hospice Nurse through our Hospice at Home Coordinator.

Our Hospice at Home Staff Nurses are registered nurses with the Nursing and Midwifery Council and receive additional training in providing palliative care in your home. Additionally, our Hospice at Home Nursing Auxiliaries undertake an in depth induction and continue to attend specific training sessions to ensure they can provide palliative care in your home.

Who can use this service?

This service is available for any patient with a life-limiting diagnosis requiring specialist palliative care services towards the end of his or her life.

How do I or a family member receive Hospice care at home?

  1. Your local District Nurse will make a referral on your behalf to the Hospice at Home service through the Hospice at Home Coordinator.
  1. Depending on the needs of you and your carer, the Hospice at Home Coordinator will arrange for either a Hospice nurse or nursing auxiliary to provide care.
  1. The Hospice at Home coordinator will contact you or your carer directly to advise of the date and time of the nurse or nursing auxiliary’s visit and their name. We will try our best to meet every request for a Hospice nurse. However, we cannot guarantee that a nurse or nursing auxiliary will be available for a specific request.
  1. The District Nurse will review your care on a weekly basis and may decide to increase or reduce the amount of care requested.

When can I contact Hospice at Home?

You can contact our Hospice at Home Coordinator Monday – Friday 9am – 5pm (excluding Bank Holidays).  If you need to cancel a planned visit or have a query about a planned visit after 5pm, weekends and bank holidays, please ring 02890 781 836 and ask for the Hospice Nurse on call.

‘"When my husband Paul was ill, I didn’t know how to ask for help. People would say, ‘Oh he’s so brave’ and I’d scream inside and think, what about me? I thought Hospice was just there for the patient but they helped both of us. Once the Hospice nurse began regular visits to our home, I didn’t feel so alone. The nurses sat with Paul most night so that I could get a good night’s rest so that I could take over during the day. It meant I was able to focus on Paul instead of worrying about who was going to sit with him that night".’ Sharon

Hospice at Home Leaflet

For more information on our Hospice at Home services, please get in touch via the online contact form:

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