Volunteer in our shops

It’s not just the stock that fills our 25 Hospice shops – with 550 volunteers in our shops across the country, their value and support cannot be underestimated.

Giving up a little bit of your time to support Northern Ireland Hospice can be very rewarding. It doesn’t matter how much time you have to offer, by contributing a morning or afternoon each week you can make a real difference in the lives of local people living with life-limiting and terminal illnesses.

We rely on our incredible volunteers that help in a range of roles in store raising vital funds for Hospice and helping to keep our doors open.

The volunteer roles are to provide support to the shop managers and assist in the running of the shops across Northern Ireland.

As a retail volunteer-there are many ways in which you can support in our shops, here are some examples:

-        Providing excellent customer service

-        Interacting with the public

-        Handling cash and working the tills

-        Dressing window and shop displays

-        Sorting through donations

-        Processing stock

-        General housekeeping around the shops

While there are no qualifications needed to volunteer in our shops, we are always happy to avail of our volunteers existing skills. We are interested in volunteers with a warm and welcoming personality; a desire to make a difference to our patients and their families and an interest in charity retailing. We can only accept applications from people aged 15 and upwards.

What are the benefits of volunteering in a hospice shop?

-        Enjoyment of interacting with customers, donors, and colleagues

-        Gaining confidence

-        Building retail skills such as visual merchandising

-        Developing a CV / UCAS application / job reference

-        Gaining awareness of the work of the Hospice

-        Meeting new people

-        Having fun

How do I become a retail volunteer?

Click on the Retail Volunteer Application Form link below to access an Information Pack. Complete the application form and return to us. Once we have received your application form, we will arrange for you to have a chat with the manager of the shop in which you wish to volunteer and if there is a position available, we will contact your references and arrange a start date.

Visit or phone your closest shop and speak with the manager who will be happy to discuss opportunities and help you complete our simple application form.

Contact our Retail Office directly on 028 9037 2780 or email retail@nihospice.org

Full training will be given throughout your initial weeks of volunteering.




Hospice Shop Volunteer, Kate

‘“I love volunteering with NI Hospice, it’s the best job in the world. I would encourage everyone to try it - you'll never feel lonely".’ Kate - Hospice Shop Volunteer

Shop Volunteer Application Form

For more information on volunteering in our Hospice Shops, please get in touch via the online contact form below:

We would like to keep you informed by email. Are you happy to receive information from us? *