Volunteer in our shops

It’s not just the stock that fills our 28 Hospice shops – with 550 volunteers in our shops across the country, their value and support cannot be underestimated.

Giving up a little bit of your time to support Northern Ireland Hospice can be very rewarding. It doesn’t matter how much time you have to offer, but by contributing a morning or afternoon each week, you would make a real difference to the lives of local people living with life-limiting and terminal illnesses. 

By volunteering, not only will you help raise valuable funds for Hospice, but you will also build new friendships, learn new skills and have some great fun!

Who can be a shop volunteer

  • Anyone from the age of 15 upwards – we have volunteers in their 80’s still going strong!
  • Retired people
  • School  and college students including those doing award schemes such as Duke of Edinburgh and President’s Badge
  • People seeking work experience or retail skills
  • Those who want to get out of the house for a while
  • People returning to work after illness, bringing up a family or caring for a loved one

What can you expect to be doing as a shop volunteer?

  • Sorting and Pricing stock
  • Preparing and steaming goods for the sales floor
  • Operating the till and offering good customer service
  • Receiving stock donations
  • Window display and merchandising stock
  • Tidying and maintaining the shop floor
  • Gift Aid promotion and registering stock donors

What experience do I need to be a shop volunteer?

  • No retail experience necessary, however, we are always happy to avail of existing skills if you have these
  • A warm and welcoming personality
  • A desire to make a difference to those who need our help
  • An interest in charity retailing

What are the benefits of being a shop volunteer?

  • Enjoyment of interacting with customers, donors and colleagues
  • Gaining confidence
  • Building Retail skills such as visual merchandising
  • Meeting new people
  • Having fun

How do I become a shop volunteer?

  • Visit or phone your closest shop and speak with the manager who will be happy to discuss opportunities and help you complete our simple application form
  • Or contact our Retail Office on 028 9037 2780 or email: retail@nihospice.org
  • Once we have received your application form we will arrange for you to have a chat with the manager of the shop in which you wish to volunteer and if there is a position available we will contact your references and arrange a start date
  • Full training will be given throughout your initial weeks of volunteering

Kate Barnett - NI Hospice Shop Volunteer

Kate Barnett is just one of the 550 shop volunteers who selflessly donates her time to the hospice. Kate has been volunteering in the Antrim Road Hospice Shop for three years and says: "it's been the best three years of my life".

In the video below, she talks about her volunteering role and what it entails.

‘“I love volunteering with NI Hospice, it’s the best job in the world. I would encourage everyone to try it - you'll never feel lonely".’ Kate - Hospice Shop Volunteer

Volunteer Application Form

For more information on how to volunteer with Northern Ireland Hospice, please get in touch via the online contact form:

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